Kc44's Privacy Policy — Your data is protected

When you create an account or use the kc44 platform, we collect certain personal information. This is solely to provide you with the best service and to keep your account secure. In accordance with kc44's Privacy Policy, we collect the following information:

• Registration Details: Full name, mobile number, email address (where applicable), date of birth.
• Identity Verification Details: National ID or passport number and photo (for the KYC process).
• Financial Information: Mobile banking number (bKash, Nagad, Rocket), transaction history.
• Technical Information: IP address, device type, browser information, and access timestamps.
• Usage Data: A log of which pages or games you visited on the platform and how long you spent there.
• Contact Information: Messages and complaints sent via live chat or support.

If you have any questions about our data collection, contact our support team. We'll be fully transparent about exactly what information we need and why.

Kc44 uses collected data strictly for defined purposes. We respect your privacy rights and never misuse your information. The primary uses are listed below:

If you no longer wish to receive promotional messages, contact our support team at any time and we'll opt you out.

Kc44 retains your data for limited periods and specific purposes only. Retention timelines under our Privacy Policy are outlined below:

• Account Information: For as long as your account is active, and for up to 5 years after closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• Identity Verification Documents: Up to 5 years to meet regulatory requirements.
• Support Contact: Up to 3 years for dispute resolution purposes.
• Technical Logs: Typically 90 days for security review purposes.

A core principle of kc44's Privacy Policy is that your data is never sold. However, in limited circumstances, certain information may be shared with specific parties:

• Payment Processor: Necessary information is shared with our mobile banking partners to process transactions.
• Identity Verification Services: With approved third parties for the KYC process.
• Legal Authorities: With relevant authorities where required by court order or legal obligation.
• Technology Infrastructure: With cloud service or cybersecurity providers bound by strict confidentiality agreements.

Before any data sharing in the above cases, strict agreements are in place to ensure your privacy is not compromised in any way.

Kc44 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience. Under our Privacy Policy, we use the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: Used to analyze platform performance — fully anonymized.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain platform features.

Under kc44's Privacy Policy, you hold several important rights over your own data. These rights are recognised under international data protection law:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your data be temporarily suspended.
• Right to Portability: The right to receive your data in a portable, easy-to-read format.
• Right to Object: You may object to your information being used for marketing or any other purpose.

Kc44 strictly prohibits anyone under 18 from creating an account or using the platform. We do not knowingly collect any personal information from minors.

If we ever receive information belonging to a minor, the account will be suspended and all related data deleted as soon as it is identified. If you believe a minor is using our platform, please notify our support team immediately.

To uphold kc44's Privacy Policy, we apply industry-leading security measures. Our technical safeguards for protecting your data include:

• 256-bit TLS/SSL encryption — applied to all data transfers.
• Server protection via firewall and intrusion detection systems.
• Regular cybersecurity audits and penetration testing.
• Two-Factor Authentication (2FA) — to keep your account secure.
• Automated alerts for suspicious login activity.
• Access to your data is strictly limited — only authorized personnel can view it.

That said, no online platform can guarantee 100% security. If you notice any suspicious activity, please notify us immediately.

Kc44 works with select trusted third-party services to operate the platform. These services have their own privacy policies, which are outside kc44's control. However, we only partner with providers that meet high data protection standards.

• Payment Gateway: Bkash, Nagad, Rocket — transactions are processed through their own secure systems.
• Analytics Services: Platform performance monitoring based on anonymized data.
• Cloud Infrastructure: Internationally recognized cloud services for secure data storage.

Strict data processing agreements are in place with these partners. They may only use your data in accordance with kc44's instructions.

Kc44 may update this Privacy Policy from time to time. For any significant changes, a notice will be posted on the platform and the "Last Updated" date at the top of this page will be revised. Please check this page regularly.

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch. Our dedicated Privacy Team is obligated to respond to your request within 30 days.

For more details, visit our Terms & Conditions and Responsible Gaming Also read this page.